Call Centre Outsourcing
Hayestech provides multi-lingual Call Center Outsourcing Services from Australia, Bangladesh, Hong Kong, Malaysia, Singapore and Thailand. We provide performance-driven, high quality outsourcing services and customer relationship management (CRM) through customised solutions that will meet your need. Our services range from customer service, virtual office attendee, telemarketing and help desk to collections, directory assistance, and technology assisted interactions.
We provide entire range of contact centre services like inbound call centre, outbound call centre, data management, customer support etc.
- Real-time remote monitoring services - Keep an eye on your dedicated agents yourself from any corner of the planet!
- Get real time updates
- Daily summary and detail report on in-bound and out-bound calls
- Agent specific call report (detail and summary)
- Complete call statistics
- 100% calls answered 24/7/365.
- Calls will be answered by your company name.
- Gather all details as instructed by you.
- No long term contracts.
- Flexibility to change plans as and when required.